gjseep.com Payment Policy
Welcome to purchase hardware tools at gjseep.com! To ensure your shopping experience, Anji Daliang Furniture Co., Ltd. (hereinafter referred to as "we") has formulated this payment policy to clarify the payment-related rules and procedures. Please read it carefully before shopping. If you have any questions, you can contact our 24-hour online customer service at any time through service@gjseep.com.
I. Payment Methods
We provide you with a variety of payment methods to meet different needs:
Credit card / debit card payment: Supports mainstream international credit cards and debit cards such as Visa and MasterCard. The payment process is safe and convenient, and the funds are credited in real time.
PayPal payment: You can choose to complete the payment through your PayPal account and enjoy a fast and secure online payment experience without having to repeatedly enter your bank card information.
Other payment methods: We will gradually open more payment channels based on user needs in the future. The specific methods are subject to the website display.
II. Payment process
Place an order: Add the hardware tools you like to the shopping cart, check the product information, quantity and delivery address (company address: No. 29, Hebin Community, Jianshan Village, Lingfeng Street, Anji County, Huzhou City, Zhejiang Province (self-declaration), as the default return address), and then click "Checkout" to enter the payment page.
Select a payment method: On the payment page, select your preferred payment method and complete the payment operation according to the page prompts.
Payment confirmation: After the payment is successful, you will receive a prompt message that the payment is successful, and we will also send you an order confirmation notification via email (to your registered email address) or SMS. If there is an abnormality during the payment process, please contact our customer service in time for assistance.
III. Order amount and currency
Order amount: The product price is subject to the website display, and the entire store is free of shipping. The final order amount you pay is the total price of the product, and there are no other additional fees (except for special circumstances such as taxes, which will be clearly indicated on the order page).
Currency: The prices of products on the website are settled in Australian dollars (AUD) by default. You can pay according to the exchange rate of the actual payment method.
IV. Refund and Return
Refund Rules: If you apply for a return, we will follow the free return and exchange policy within 30 days. After the product is returned and accepted by us, the refund will be returned to your payment account. If the original payment method is a credit card/debit card, the refund will generally take 3-7 working days to arrive; PayPal payment refunds are usually completed within 1-3 working days, and the specific arrival time may vary depending on the processing speed of the payment institution.
Partial refund: If there is a partial refund of the product (such as a partial return due to product quality issues), we will refund the actual amount of the returned product after confirmation, and inform you of the refund details by email or SMS.
V. Account Security
Information Protection: We use advanced encryption technology (such as SSL encryption) to ensure the security of your payment information during transmission and storage, and prevent information leakage or illegal acquisition. Please keep your personal payment account information (such as bank card number, password, PayPal account information, etc.) safe and do not disclose it to others.
Abnormal transaction processing: If we detect abnormal transaction behavior in your account (such as unauthorized payment, frequent payment failure, etc.), we will temporarily freeze your account and notify you by email or SMS. You can contact customer service to provide relevant proof and unfreeze after verifying your identity.
VI. Other instructions
If payment fails due to payment system failure, network problems, etc., you can choose to pay again on the order page, or contact our customer service for assistance.
We reserve the right to adjust payment methods and modify this payment policy according to actual business needs. After the policy is updated, we will post a notice in a prominent position on the website. Your continued use of our services will be deemed to have accepted the updated policy content.
If you have any questions about the payment policy or encounter payment problems, please contact us in the following ways:
Email: service@gjseep.com
Online customer service: Click the floating icon in the lower right corner of the website to communicate with our 24-hour online customer service at any time