gjseep.com Information Protection Policy
Welcome to gjseep.com! Anji Daliang Furniture Co., Ltd. (hereinafter referred to as "we") is well aware of the importance of personal information to you and is committed to strictly protecting your personal information security. This policy will explain to you how we collect, use, store and protect your personal information, and help you understand your information rights when using our website services. Please read this policy carefully before using our services.
I. How we collect your information
Registration and login information: When you register a gjseep.com account or log in, we will collect your user name, password, email address (such as service@gjseep.com for contacting you to confirm information), etc. for account identification and management.
Order information: During your order process, we will collect your consignee's name, contact information, delivery address (No. 29, Hebin Community, Jianshan Village, Lingfeng Street, Anji County, Huzhou City, Zhejiang Province is the company address and return address, this information is only used for order delivery and after-sales processing), purchased product information, payment information, etc., to ensure the smooth completion of the order and after-sales service.
Browsing and usage information: We will automatically collect your browsing history, search keywords, and device information (such as device model, operating system, etc.) on the website to optimize website functions and user experience.
Other information: When you contact our 24-hour online customer service (through the website customer service channel or send an email to service@gjseep.com), the consultation content and feedback information you actively provide will also be collected by us to better solve your problems.
II. How we use your information
Provide services: Use your information to complete order processing, product delivery, and after-sales service (such as free return and exchange process within 30 days) to ensure that you enjoy service rights such as free shipping throughout the store.
Personalized recommendations: Based on your browsing and purchase history, recommend hardware tool products that may be of interest to you.
Security assurance: By analyzing your information, prevent, detect and respond to security risks such as cyber attacks and fraud, and ensure the security of your account and transactions.
Improve services: Use the collected information to optimize website functions, improve service quality, and meet your needs.
III. How we store your information
Storage location: We operate an independent website gjseep.com in Australia. Your personal information will be mainly stored in our servers in Australia and domestic compliant storage facilities to ensure compliance with relevant laws and regulations.
Storage period: We only retain your personal information for the shortest period necessary to achieve the purpose of the service. For example, after the order is completed and the after-sales service period ends, the order information will be retained for a certain period of time in accordance with legal provisions and business needs, and will then be deleted or anonymized.
IV. How we protect your information
Technical measures: We use encryption technology, access control technology, etc. to prevent your personal information from being accessed, tampered with or leaked without authorization.
System guarantee: Formulate a strict internal management system, conduct information security training for employees, clarify information access rights, and ensure that only authorized personnel can access your personal information.
Emergency response: Establish a complete emergency plan for information security incidents. If a security incident such as information leakage occurs, we will immediately activate the emergency plan, take remedial measures, and notify you in a timely manner in accordance with legal provisions.
V. Your rights
Query and correction: You have the right to query and correct your personal information stored on our platform. You can log in to your account and operate on the personal information settings page, or contact us at service@gjseep.com for assistance.
Delete: You can ask us to delete your personal information in compliance with legal provisions. For example, when we process your information in violation of laws and regulations, or your personal information has exceeded the necessary storage period.
Withdrawal of consent: For personal information collected and used based on your consent, you have the right to withdraw your consent at any time. However, withdrawal of consent may affect your continued use of related services.
VI. Information Sharing, Transfer and Public Disclosure
Sharing: We will not share your personal information with other unrelated third parties unless we obtain your explicit consent, or share necessary information with partners (such as logistics distributors, payment institutions, etc.) to achieve service purposes, and we will require partners to comply with strict confidentiality obligations.
Transfer: We will not transfer your personal information to other companies, organizations or individuals unless it meets the requirements of laws and regulations or with your consent.
Public Disclosure: We will only disclose your personal information publicly when it is clearly stipulated by law, required by judicial or administrative agencies, or with your explicit consent.
VII. Protection of Minors
We attach importance to the protection of minors' personal information. If you are a minor, it is recommended that you use our services in the company of your parents or other guardians, and ask your parents or other guardians to read this policy carefully before use. We will not collect personal information of minors without the consent of their guardians. If we find that we have collected personal information of minors, we will delete the relevant information immediately.
VIII. Policy Changes
We may update this policy based on changes in laws and regulations, business development needs, etc. We will post the updated policy in a prominent position on the website and notify you through internal letters, emails, etc. If you continue to use our services, it will be deemed that you agree to the updated policy content.
IX. Contact Us
If you have any questions, comments or suggestions about this information protection policy, please contact us through the following methods:
Email: service@gjseep.com
Company Address: No. 29, Hebin Community, Jianshan Village, Lingfeng Street, Anji County, Huzhou City, Zhejiang Province (Self-declaration)
We will handle your feedback in a timely manner after receiving it and respond within 15 working days.